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Bright Accessibility Statement

Bright is committed to providing SaaS enterprise applications accessible to all individuals, including keyboard-only and screen reader users. Accessible technology creates opportunity and equality for all, and this is especially important given the unique type of practice, coaching, and upskilling we provide. Disability inclusion is included in this belief.

As an emerging immersive learning provider that regularly pioneers and develops new types of AI-powered simulation and practice, we are often the first company in the world to discover the limits or accessibility challenges associated with AI-powered conversation and software simulation. With this in mind, in early 2023 we engaged a third-party to help guide us through the coming years as our company scales and engages hundreds of thousands of global learners.

 

Our ultimate goal is to make all Bright platform and simulation features compliant with WCAG 2.1 standards, level A and AA. In cases where the unique/innovative nature of the technology that enables our simulations is inherently incompatible with these standards, we also aim to document this clearly to provide customers with substantive practice/coaching alternatives, whether within our platform or otherwise.
 

To this end, Bright is implementing the following strategy and actions as part of a multi-year accessibility plan (2023-2025) to cover the platform’s core functionality included in the learner’s learning path. The key milestones include: 

  • WCAG compliance for basic platform navigation and course elements by early Q3 2024 (video lessons + quiz assessments; MyPath; Explore Path selection)

  • WCAG compliance for AI-powered Moment micro-skill recording exercises (audio recording and written exercises + voice-only conversation simulation) by end of 2024

  • WCAG compliance for System Simulation exercises, including screen reader and keyboard-only navigation by Q2 2025

These milestone dates were set in partnership with some of our largest global customers, who are also committed to these accessibility values. The extended nature of the System Simulation exercise date was driven in large part by the proprietary nature of the simulation build process and the fast moving pace of innovation by which those simulation experiences may fundamentally change due to product innovations planned in 2024.

 

Compliance Note

Our first priority is to ensure that our compliance addresses core functionality related to the Learner platform role. Beta features, Coach Features, or Admin builder/authoring portal may achieve compliance goals at later dates or in some cases not at all.
 

Non-Accessible Content

With this plan in mind, we are aware of current limitations, which we are working to address. Here follows a description of the main items:

  • Header management for some basic navigation experiences need to be optimized to support screen reader technologies

  • Video lessons alternative text is not available due to our current integration with Vimeo; these features are available but need to be activated

  • AI ratings + coaching elements need to be enabled to support screen reader technologies

  • The basic flow of lessons + simulations need to be keyboard enabled

  • While we have been using HTML and WAI-ARIA attributes to describe some of the role, name, value, identity, operation, and state of user interface elements to assistive technologies, there are a number of exceptions

  • While we typically design such that a focus indicator is always visible and has good contrast with the surrounding content and background, there are some exceptions

If you are a current customer, and become aware of other notable limitations, please share your findings at support@learnwithbright.com
 

Design and Development

Based on the initial accessibility planning conducted in 2023, our product planning approach aims to implement native accessibility where possible that are accessible by default, using semantic code – integrated by WAI-ARIA. We are also thoughtful about the plug-ins and components we select during the engineering process to avoid those that are not compatible with the needs of those with disabilities.
 

Platform Tests Against the WCAG Guidelines

Based on our milestone plan, we are on track to conduct our first audit/test in early September 2024. We will post ongoing updates and progress to this statement over the coming years as our plan unfolds. 
 

Test Environment

We plan to test on recent versions of Microsoft Windows and Apple iOS, using both Chrome and Microsoft Edge for:

  • keyboard-only navigation

  • browser zoom 100% to 400%;

  • page reflow without requiring to scroll in two dimensions;

  • screen reader NVDA and JAWS.
     

About this Statement

This statement was issued on October 19, 2023.

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