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Our privacy policy
& terms of service

Privacy Policy

Bright Software, Inc. takes privacy and the protection of your individual data seriously. We have written and adopted this Policy to enable you to see how we gather, utilize, and protect individual data you provide on, and the Bright Software, Inc. commercial learning platform.

The following outlines our core privacy policies:

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will only gather and use individual and/or platform customer data with the target of satisfying those reasons indicated by us and for other good purposes, unless we receive consent of the individual or customer concerned.

  • We will only retain individual and/or platform customer data for the duration required to satisfy those reasons.

  • We will gather individual and/or platform customer data by legal and reasonable means and, where fitting, with the information or consent of those concerned.

  • All information collected is encrypted and secured, and Bright Software, Inc. employees and agents follow strict internal processes to access and manage.

  • Bright Software, Inc. uses information about its customer’s employees or paying users for the sole purpose of delivering learning experiences; we will never share or sell this information with any other parties.

  • Bright Software, Inc. platform tracks individual learning activities, including simulation completions, recordings or writings users may generate, and chat thread conversations with a coach or trainer within the customer organization or program. Activity, including recordings, writings, and chat threads, will only be visible to the user, and to select leaders or trainers within platform customer organizations or programs. Bright’s policy is to retain recordings, writings, and chat thread conversations for 12 months, after which point they will be permanently deleted. Activity data and performance ratings related to recordings, however, may be retained by Bright platform customers for ongoing reference until formal contract termination.

  • Users may elect to upload a profile picture to personalize their learning platform experiences. The use of a profile picture is optional. If users upload a profile picture, they give Bright permission to host the profile image until such time as their employment ends with their employer or paid access to the associated learning program ends.

  • Bright reconciles user accounts monthly with its customers. Within 30 days of our receipt of notification of customer termination or individual user employment, or the end of individual user paid program access, we will permanently delete any recordings, writings, chat thread conversations, or profile images from our records. If a user accessed the Bright platform as an employee of a Bright customer, remaining activity data and performance ratings for learning activities will be retained by Bright Software, Inc. on behalf of the employer/customer as part of your personnel record. Alternatively, all records are deleted upon customer contract termination.

  • If at any time during or after an associate's employment with a Bright Software, Inc. customer, or paid program access, a user wishes to review learning activity information stored by Bright Software, Inc., they should follow their employer’s respective personnel information request processes and protocol, or – if the user is a paid program user - they can email

  • Bright Software, Inc. may, from time to time, use data from individual learning activity and performance records to conduct research and analysis about learning and training best practices, and to enhance the functionality of its software platform. When used for these purposes, any personally identifiable information (PII) will be separated from learning activity and performance data, and will only be used or analyzed anonymously in the aggregate.

  • Additional questions about Bright Software, Inc. privacy policies may be directed to:

Terms of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. Your permission to access the Bright Software, Inc. commercial learning platform is contingent upon your active employment by a Bright Software, Inc. customer, or your paid access to learning program provided through Bright. If you disagree with any of the stated terms and conditions, or cease to be employed by a Bright Software, Inc. customer, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trademark law.

2. Disclaimer

The materials on Bright Software, Inc.'s website and commercial learning platform are given "as is". Bright Software, Inc. makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Bright Software, Inc. does not warrant or make representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

3. Amendments and Errata

The materials showing up on Bright Software, Inc.'s site could incorporate typographical, or photographic mistakes. Bright Software, Inc. does not warrant that any of the materials on its site are exact, finished, or current. Bright Software, Inc. may roll out improvements to the materials or contents contained on its site or platform whenever without notification. Bright Software, Inc. does not, then again, make any dedication to update the materials.

4. Website Log Files

Bright Software, Inc. will gather certain web server information automatically and store it in log files, including but not limited to Client IP, browser type, operating system, and other similar information. This information does not identify specific individuals and as such is only used in the aggregate to help us manage our website. This information will never be sold or shared to a third party.

5. Links

Bright Software, Inc. is not in charge of the substance of any connected webpages or links featured in the platform. The incorporation of links or content from external sites by Bright Software, Inc. customers does not infer support by Bright Software, Inc. Utilization of any such connected site is at the user's own risk.

6. Cookies

Bright Software, Inc. uses cookies, tags, and other similar technology to manage learning website experiences. Users can control the use of cookies at the individual browser level, and may reject cookies at any time; however, your ability to complete learning experiences assigned by your employer will be impaired if you reject cookies. Users should speak with their employer about their organization’s cookie policy before making changes to your current settings.

7. Site Terms of Use Modifications

Bright Software, Inc. may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identified with Bright Software, Inc.'s site should be administered by the laws of the State of Maryland, in the United States of America, without respect to its contention of law provisions.

9. License Duration + User Responsibilities

If you purchased your license from a learning provider who utilizes the Bright Platform to deliver their training program, your platform license is a one-year, non-exclusive, non-transferable license to access and use the Platform. Under this license you agree not to, and not to permit anyone else to, directly or indirectly (i) reverse engineer, decompile, disassemble or otherwise attempt to discover or derive the source code, object code or underlying structure, know-how or algorithms relevant to a Platform or any software, documentation or data related to a Platform (“Software”); (ii) modify, translate, or create derivative works based on a Platform or any Software; (iii) use a Platform or any Software for timesharing or service bureau purposes or other computer service to a third party; (iv) modify, remove or obstruct any proprietary notices or labels; or (v) use any Software or a Platform in any manner to assist or take part in the development, marketing or sale of a product potentially competitive with such Software or Platform. All such activities are strictly prohibited and will be prosecuted to the fullest extent of the law.

Last Updated on 11/3/2022

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